Shipping policy

Shipping Policy

Last updated: September 2026

Where we ship

We ship to the United States, United Kingdom, Canada, Australia and most countries worldwide. If your country is not listed at checkout, please contact us at support@revloss.com before ordering.

Shipping costs

Shipping is free on every order, with no minimum spend.

Processing time

Orders are processed within 1 to 3 business days. You will receive a confirmation email once your order is placed and a second email with tracking once it has been dispatched.

Delivery times

Our products ship from international fulfilment partners. Typical delivery times after dispatch are:

United States: 7 to 15 business days
United Kingdom and Europe: 8 to 16 business days
Canada and Australia: 10 to 20 business days
Rest of world: 12 to 25 business days

These are estimates, not guarantees. Customs processing, public holidays and carrier delays can add time. If your order has not arrived within 30 business days of dispatch, contact us and we will investigate and, where appropriate, reship or refund.

Tracking

Every order ships with a tracking number. Tracking may take 3 to 5 days to show movement after dispatch while the parcel enters the carrier network.

Multiple items

If you order more than one product, items may arrive in separate parcels on different dates. You will not be charged extra for this.

Customs and import duties

Orders shipped outside the United States may be subject to import duties or taxes set by your country. These are the responsibility of the customer and are not included in our prices.

Incorrect address

Please check your shipping address carefully at checkout. We cannot redirect a parcel once it has been dispatched. If an order is returned to us because of an incorrect or incomplete address, we will contact you to arrange redelivery, which may incur a reshipping fee.

Lost or damaged parcels

If your parcel arrives damaged or is confirmed lost by the carrier, email support@revloss.com within 7 days of the delivery date (or expected delivery date) with your order number and photos where relevant. We will send a replacement or issue a full refund.